Calendar

July 29
  Teambackers Mark Olsonawski Golf Tournament, Hallock 
August 2
  Teambackers Heart of the Valley Golf Tournament, Ada
August 4-7
  FYE Summer Start
August 6
   Life Line Screening
   UMC Planning Retreat, Focus:  Increasing Enrollment and Retention
   Teambackers Women’s Golf Tournament, Crookston
August 7
  28^th Annual Conference on Aging
August 12
  Fall Student-Athletes Arrive
August 15-18
  Crookston Ox Cart Days
August 16
  UMC Ice Cream Social (part of Ox Cart Days)
August 19
  Faculty and 9-Month Staff Return
August 23-26
  New Student Orientation
August 27
  Fall Semester Classes Begin
September 11-13
  U of M Regents Visit

News Items

Planning Retreat August 6
Faculty and staff are all invited to the annual UMC Planning Retreat, which will be held on campus this year.  The goal is to develop a strategic student recruitment plan.  The retreat is scheduled for Tuesday, August 6, starting at 8:30 a.m. in Brown Dining Room.  A full schedule of the day is available here (MS Word doc).  Many of you are aware of this retreat and have been encouraged by the vice chancellors and center directors to attend.  

This promises to be a good retreat.  We look forward to a productive day with many good ideas coming forward that will assist us to enhance our enrollment in the future.  Hope you are enjoying this great summer weather.
--Judy Neppel, Assistant to the Chancellor

Opening Week Schedule 
The schedule of events for opening week is available here (MS Word doc).  All faculty and staff are encouraged to review the schedule and attend the sessions that have relevance to or hold interest for them. 

Networking and E-mail Upgrade Service Interruptions
Computing Services has moved back the date of the major upgrades to our network systems due to the following reasons:

1) Not to interfere with the completion of Summer Session - August 4

2) A delay in the delivery of our new e-mail servers

3) Timing on the availability of an outside consultant to assist with the migration

New Date:  Friday, August 2, after 4 p.m.
(Previous Date:  Monday, July 15)

The VPN (Virtual Private Network) Server will be upgraded - services will be interrupted at this time but should be available by Monday, August 5.  Users of the VPN services may need to contact Help Desk staff for reconfiguration information.

New date:  Thursday, August 1, at 5 p.m. to noon on Monday, August 5 ( Previous date: Thursday, July 25, at 5 p.m. to noon on Monday, July 29)

UMC’s network and e-mail servers will rollover to the Microsoft 2000 series of products.  This upgrade will require the migration of all existing accounts and e-mail data.  E-mail services will be available until 4 p.m. on Friday, August 2. 

All campus users will require assistance in joining the new network, created as a result of this upgrade.  From Monday (Aug 5) morning at 7 a.m. until noon a team of Computing Services staff will assist all desktop users and the Help Desk will work with all notebook computer users.  Priority will be given to critical administrative users (i.e. PeopleSoft).

Rest assured that we have completed or will be testing user access to systems that will be affected by the upgrades.  We have tested maintaining your current desktop configuration and more importantly PeopleSoft settings migrated successfully.  This said, in any major upgrade process there will be the occasional glitch that will require special assistance.  This is one reason we plan to contract with an outside consultant to make this a very smooth transition.

Give me a call or drop me an email if you have questions.  Thanks.
--Jeff Sperling, Information Technology Professional, Computing Services

Seeking Interim SRM Program Manager
While we have been searching actively for a new faculty member to manage the Sport and Recreation Management program, at this point we have not identified a successful candidate. We are planning to extend the search. Realistically we may not be able to find someone to head this program until second semester (Jan. '03). 

At this time we are making a campus wide announcement that we are looking to find someone who might be able to provide leadership to the program on an interim basis.  The individual could be a candidate for the full time position. 

We have identified the following responsibilities and expectations: 

1. Advise and coordinate advising (with other faculty/staff) for new and continuing SRM students.

2. Coordinate faculty/staff teaching in the program.

3. Represent the program within the Center for Business and Technology.

4. Work with Admissions to coordinate recruiting activities, such as on campus visits.

5. Possible teaching within the program.

If anyone on campus would be interested in finding out more about the position or would like to discuss it, please contact me.
--Doug Knowlton, Vice Chancellor for Academic Affairs

Final Space Assignments
The UMC Executive Committee on 7/9/02 approved the assignment/re-assignment of interior office and departmental space as summarized at the following URL:

Space Assignment Summary, July 2002
http://webhome.crk.umn.edu/~nelson/other/ExecAssign02.htm

If you would like a copy of the assignments as a Word file simply send me an e-mail requesting one and I'll be happy to forward this to you.

Although most of the moves were "triggered" by the pending completion of the Kiehle remodeling project (to be completed Fall 2002) and the approval of the Bede Student Center replacement project (construction to begin Spring 2003) other campus space needs were also considered.

In developing its recommendations the Space Committee:

• Sent an e-mail "call for proposals" to faculty, staff, and students

• Summarized and communicated the proposals to the campus community (posted to web)

• Toured designated areas  

• Advertised and conducted "open hearings" to receive input on proposals 

• Met with specific requesters to receive additional clarification and information regarding their request

• Drafted preliminary recommendations and communicated these to the campus community (posted to web) requesting additional input

• Developed final recommendations and forwarded these to the Chancellor and the Executive Committee

--Submitted on behalf of the Space Committee
Bob Nelson (Chairperson)
Wendell Johnson
Lyle Westrom
Kim Pinske
Doug Knowlton
Dean McCleary
Kent Freberg

Customer Service Training Events
UMC, together with the Center for Human Resource Development, is presenting two excellent professional development opportunities on the campus during Fall 2002 Staff and Faculty Opening Events Week.  These training opportunities are open to all UMC staff and faculty.  Both workshops are free, and UMC will pay the cost of lunch for all employees who pre-register.  Contact Judy Neppel at extension 8343 to register.

Delivering Great Service
Two Sessions  (Tuesday’s session is a repeat of Monday’s Session)
*  Monday, August 19 - 12:00 Noon (lunch provided) to 4:30 p.m. in Brown Dining Room A&B
*  Tuesday, August 20 - 8:00 a.m. to 12:00 Noon (lunch provided) in Brown Dining Room A&B

The University service community is an intricate web of integrated services, both received and delivered.  Everyone plays a role in delivering great service, whether they are serving the University's end customer directly or indirectly.  An integrated service approach includes basic service skills such as communication, partnering for solutions with your customers and a service philosophy grounded in principles of approachability, responsiveness and timeliness.

Participants attending this class will review valuable skills for providing great service, share best practices in service while networking with other University service providers, and gain a broader understanding of their own service community.  They will also receive a model for effective communication, which includes problem-solving techniques, as well as create a framework for determining an appropriate service philosophy.

FISH!
One Session
*  Tuesday, August 20 - 12:00 Noon (lunch provided) to 3:00 p.m. in Brown Dining Room A&B

This workshop introduces one successful service model based on the Pike Place Fish Market in Seattle, Washington. Participants will watch a video and discuss the four elements of the FISH! philosophy and how it affects their service.  Ways of transferring this philosophy to the University setting will be explored.  This class is a prerequisite to the follow up course titled FISH! Sticks, which will be offered on the UMC campus in 2003.

Both training opportunities are open to all UMC staff and faculty.  UMC will pay the cost of lunch for all employees who pre-register.  Contact Judy Neppel at 8343 to register or to obtain additional information.

UMC Publications and Printing Staff Return
Staff members in UMC’s Publications and Printing Department will return in August.  Linda Wilkens, Duplication Equipment Operator, and Patti Tiedemann, Word Processing Specialist, will return Monday, August 5.  Sue Dwyer, Word Processing Specialist, will return Monday, August 12.  Please contact any of these staff members to assist you with your campus publications and printing needs.
--Andrew Svec, Director of Communications

Bookstore Closed for New Cash Register System Implementation & Training
The bookstore is implementing a new cash register & inventory management system and will be closed the following days:

• August 7 – 9:  Inventory & Cash Register Installation
• August 12:  Cash Register training
• August 19:  8 a.m. – 10 a.m. - Staff Breakfast
• August 20:  8 a.m. – 1 p.m. - HR Training

All Fall textbooks have been bar-coded for the new system and will not ring up in the old system.  Therefore, Fall textbooks will be sold starting August 15 after the new cash registers are installed.

Extended bookstore hours:

Orientation : Friday (8/23)  8 a.m. – 5 p.m.; Saturday (8/24) 8 a.m. – 10 a.m.

Start of classes: Monday (8/26) 8 a.m. – 5 p.m.; Tuesday (8/27) 8 a.m. – 5 p.m.

Please contact feel free to contact me if you have any questions.
--Leela Hier, Bookstore Manager

Orientation 2002 “Building UNITY Through Community”
Mark your calendars!  Orientation 2002 is scheduled for August 23-26.  New students will arrive on campus between 9 a.m. and Noon on Friday, August 23.  A social will be held for all new students, family members, and faculty and staff at 5 p.m. in Brown Dining Room.  Enjoy the music and entertainment of the Marcoux Corner.  Orientation Convocation will follow dinner at 6 p.m. and will include information about academic tradition at UMC, an introduction of faculty and staff, and the annual Reader’s Theatre performance, “A Day in the Life of a College Student.” 

Orientation 2002 will continue for new students throughout the evening of August 26.  Other events to highlight include a chance for students to meet their faculty adviser on Friday, August 23 from 2:30 p.m.-3:30 p.m., “Real World 101,” a theatrical look at difficult issues that college students face, and a faculty barbecue at the Gazebo on Monday, August 26, at 11 a.m.  Please join in and help to welcome our new students!

For more information about Orientation 2002 or other First Year Experience programs, please visit the FYE website at <www.umcrookston.edu/FYE>.
--Kami Mattson, Director of First Year Experience

Counseling and Career Services Partners with Experience eRecruiting
Experience eRecruiting will provide innovative technology and support to the Counseling and Career Services Office in delivering vital services to UMC Students, faculty, staff, alumni, and employers.  A licensing agreement for eRecruiting was signed on July 9.  We are happy to have Experience eRecruiting as a network partner in providing services to our students.  We have begun the implementation and training program and hope to be operational by the time school starts this fall.

Experience eRecruiting will replace our present 1stPlace network program and will offer up to date workflow management tools for our career center, while offering UMC students anytime access to career exploration resources and a wide variety of employment opportunities.  While acting as a dynamic platform for building relationships with employers, Experience eRecruiting Network will operate with a prominent look and feel of UMC.

The network will offer automated campus recruiting, resume books and referral tracking, events calendar, communications tools, statistics and surveys, mentorship modules for counseling appointments, counseling/activity history, career education information, virtual career fairs, global exchange, campus planning for employers, and training and support.

We want to provide full-service career education to our students and Experience eRecruiting will provide this services.
--Don Cavalier, Director, Counseling and Career Services

Thanks from Camp RYLA
Thanks to all faculty and staff who helped to make the Rotary Youth Leadership Award Camp a huge success.  One hundred eleven students and forty staff enjoyed the hospitality of UMC's friendliness for seven days.  Hats off to Dining Services staff, Residential Life staff, and Facilities Management staff for one outstanding job.  I thank all of you for your cooperation during the week.
--Don Cavalier

Staff Updates

Brent Sorenson has accepted the position of Assistant Professor and Program Manager for Agricultural Business.  Brent holds an MS degree in Agronomy from the University of Nebraska and a Ph.D. (and B.S.) from the University of Minnesota in Agronomy and Plant Genetics.  He worked in agribusiness management for several years before moving into the public non-profit sector with AURI and, subsequently, Northern Great Plains, Inc.  Prior to accepting this position at UMC, Brent served as CEO of FarmConnect, a grower-owned new venture development initiative for value-added agri-business.  Brent will begin his new duties on July 29. 

Melinda McVey-McCluskey has been hired as Assistant Professor of Horticulture at UMC.  She will also serve as Program Manager for UMC’s degree program in Horticulture.  Melinda comes to UMC from Northeast Community College, in Norfolk, Nebraska, where she established a horticulture degree program, taught, advised students, and managed and maintained the department greenhouse and lab facilities.  Prior to that she served as Research Coordinator for the Conservation Reserve Program at the University of Nebraska's Northeast Research and Extension Center.  Melinda received her Ph.D. from the University of Nebraska, Lincoln in 1994 in Horticulture and Forestry.  Her M.S. is in Plant Pathology from North Dakota State University.  She completed her bachelor’s degree in General Horticulture at the University of Minnesota, in St. Paul, after having received her A.A.S. degree in Floriculture, Nursery, and Greenhouse Management from UMC. 

Liz Tollefson has been hired full-time as a Program Associate by the UMC Office of Development.  In addition to working with various development programs and publications, Liz will be a key staff member in UMC and NWSA annual fund drives and other special events.  She will also be involved in grant writing.  Liz had previously been working part-time with the UMC Library and the Office of Development.  She is a 2002 graduate of UMC with a bachelor’s degree in Scientific and Technical Communication.

Melissa Hower-Moritz, Associate Professor of Equine Science and Program Manager for the Equine Industries Management Program, has left UMC.  Her husband, Jon, accepted a district manager position for Fischer Scientific, which called for Melissa, Jon, and their two daughters, Teagan and Tianna, to relocate to Austin, Texas.  Everyone at UMC wishes them the best of luck!

Lisa Samuelson is the new Assistant Director of Residential Life.  She replaces Kelley Nelson who left to pursue career interests San Diego, California. Lisa comes to UMC after working in student activities and residential life at North Dakota State University in Fargo.  She completed her MBA at NDSU, and her undergraduate work is in psychology.

Resident Advisor Staff for 2002-03
The UMC Office of Residential Life is pleased to announce the Resident Advisor (RA) staff for the coming academic year.  The RAs are listed by the building and floor they will cover.

• McCall 1 - Ryan Owens, Senior RA
  McCall 2 - Dan Oberg
  McCall 3 - Megan Brorson
• Skyberg A1 - Rebecca Locke, Community Service Floor
  Skyberg A2 - Shery Zurn, First Year Experience
  Skyberg A3 - Dave Enkelaar
  Skyberg C1 - Paul Dorman
  Skyberg C2 - Richard Bohnen
  Skyberg C3 - Chad Pawlenty
• Robertson - Isaac Moll
• Lee - Martin Tubby, Senior RA
• Brink - Amy Kovarik

Accolades 
Heidi Patterson has been promoted from Associate Director to Director of Student Financial Aid at the University of Minnesota, Crookston (UMC). Patterson joined the UMC staff in 1997. In May of 2002 she received the UMC Distinguished Professional and Administrative Award in recognition of excellence in her job performance.  She and her husband, Chris, and their three children live in Crookston.

David Crawford, Assistant Professor of Accounting, recently had an article published in the July, 2002, issue of The CPA Journal.   The article is titled “Regulation of Certain Titles Used by Accounting Practitioners.” The CPA Journal is a national refereed journal published monthly by the New York State Society of Certified Public Accountants and includes articles on a wide variety of topics of interest to CPAs in public practice, industry, education, and government.  Articles are evaluated on the basis of the clarity of ideas and writing, contribution to the profession, relevance, benefit to practitioners, and soundness of point of view.

Upcoming Special Dates

Birthdays

• August 5 - Sue Dwyer

• August 11 - Val Uttermark

• August 15 - Judy Neppel

• August 17 - Dennis Magsam

Reminder:  Faculty and staff are encouraged to share well wishes for birthdays, anniversaries, births, etc. with the rest of the campus.  Please send items for this week’s special dates via e-mail to Andrew Svec at asvec@mail.crk.umn.edu and/or Sue Dwyer at sdwyer@mail.crk.umn.edu. Thanks. 

Bulletin Resumes Weekly Schedule
The UMC Weekly Bulletin will resume weekly publication on Wednesday, August 21, 2002.  Deadline for submission for that edition is noon on Tuesday, August 20, 2002.  
--Andrew Svec, Director of Communications

UMC Insight
UMC Insight, the weekly radio show about UMC, will continue to air on KROX Radio 1260 AM Saturdays during the summer in its regular 8:45 a.m. time slot.  

New this year, UMC Insight will continue to air through the summer in its regular Saturday timeslot, but the program will focus on regional nature-based recreation and wildlife topics.  John Loegering and David Arscott, both of whom are involved with the Nature Northwest Project, will host UMC Insight for twelve weeks during June 1-August 17.  Thanks to KROX 1260 AM for working with UMC on this project.

UMC Insight files are available via the Web at:
www.umcrookston.edu/newsevents/insight/01-02/index.htm.

UMC Insight will return to its traditional, UMC-related topic format on Saturday, August 24.

UMC Bulletin

The UMC Bulletin is posted at:
www.umcrookston.edu/campusinfo/wkbulletin/bulletin.htm.

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