• Novel Corona Virus - COVID-19 Crookston Campus Updates

Student FAQs

Updated: June 30, 2020, 6:30 p.m.

Also see: Student Resources   Student Emergency Aid   Return to Campus

General  |   Business Office  |  Financial Aid  |  Coursework  |  Graduation  |  Registration  |  Residential Life  |  Dining Services  |  Athletics  |  Library  |  Health

General FAQs arrow pointing down

Q: Are plans in place for returning to campus for spring semester?
A: We are planning to hold classes on campus during the spring semester. As we monitor the environment, various accommodations similar to those planned for this fall may be needed to provide a high-quality educational experience while promoting the health and safety of all members of our campus community. Much like we are implementing for fall 2020, we need to be flexible and mendable in this new reality, and we will continue to monitor the situation and notify you when information becomes available.

Q: Are masks required on campus?
A: Yes. Please see more information on wearing face coverings on campus and the Face Covering Policy.

Q: What happens if a case is found on a campus, will the individual be allowed to remain on campus or will he or she be removed from the dorms/campus?
A: UMN Crookston has a comprehensive emergency response plan. In the event that an individual tests positive for COVID-19, that individual would be referred for medical care at the appropriate healthcare facility. UMN Crookston would then take precautionary steps to isolate exposed individuals in a manner that ensures their appropriate care and the protection of the rest of the campus community.

Q: Should I notify the University if I have symptoms that resemble COVID-19 (fever, cough, shortness of breath) or have tested positive for COVID-19?
A: The University, for the sake of all students, faculty, and staff, would encourage those people experiencing symptoms, to contact their local health care facility. The local health care facility will follow the most recent guidelines set forth by the CDC. Should a person test positive for COVID-19, the Minnesota Department of Health (MDH) (or your residing state) would be notified. This would set in motion a notification of the local Public Health agency, who would then work with the MDH on conducting contact tracing - to figure out what next steps are needed regarding who you have been in contact with. Contact Stacey Grunewald, RN, with questions, updates, or concerns, 281-281-8512 or sgrunewa@umn.edu

Q: Are there services available for students who remain on campus? 
A: Yes, please refer to our Student Resources page.

Q: How do I handle my campus mail?
A: The University will continue to receive in-bound mail Monday through Friday. Outgoing mail must be dropped off in the UMN Crookston Bookstore. We ask that you please notify Ken Mendez which of these three options you prefer:

  1. You can contact Ken in the UM Crookston Post Office and arrange to have him forward the package to you at your expense.
  2. You can stop by the UM Crookston Post Office between 1:00 p.m. - 3:00 p.m. Monday - Friday
  3. We will hold the package for you until you are able to return to campus at some point in the future.

Business Office FAQs arrow pointing down

Q: When will parking permits for next year go on sale?
A: With the current situation regarding the COVID-19, UMC will not be selling 2020-2021 parking permits until August.  Another email will be sent out to you in August informing you of the process. 

Q: What if I am unable to make my payment because of financial implications from COVID – 19?
A: Please send an email to the umcbo@umn.edu and request that your late payment fee be waived for the March 29, 2020 payment.


Financial Aid FAQs arrow pointing down

Q. How can I get in touch with the Financial Aid office during COVID-19?
A. We can be reached via phone at 218-281-8550 or email at umc-fa@umn.edu. Our operating hours are Monday-Friday 8:00 AM to 4:30 PM.

Q. When I apply for financial aid for next year, will I receive notice?
A. All aspects and functions of the Office of Financial Aid & Scholarships will remain intact. Financial aid applications will be processed in the same manner as in any year with the exception that all letter are currently being emailed to your University assigned email.

Q. If any fees related to housing and/or meal plans are adjusted, will my financial aid be impacted?
A. No, if you are to receive any money back as a result of meal plan or housing adjustments we are not required to adjust your financial aid award.

Q: Is there assistance for students with financial hardship?
A: Yes, please refer to our Student Emergency Aid page for more information.


Coursework FAQs arrow pointing down

Q: How do I become a successful online student?
A: We are here to assure you that you can and will be successful with online courses. See our Online Student Success Guide.

Q: For classes offered online or with hybrid instruction, will the classes be offered only at normal class time (as in person) or will the classes be available for the students anytime during the day?
A: The nature of each course and its faculty member will determine how course content is delivered online or through a hybrid approach that blends in-person and online instruction. If the delivery involves all students meeting virtually at the same time (synchronously), the course will meet on its regularly scheduled days and times. Coursework might also be delivered asynchronously, in which case students would work on course segments at times that work best for them.

Q: Will there be tutoring, writing, advising and academic help online?
A: Yes, the Student Success Center will have their services online. Please refer to the Online Student Success Guide for more information.

 


Graduation FAQs arrow pointing down

Q: Will a commencement ceremony be held?
A: A virtual 2020 Commencement was held in May. Plans are being considered for an on-campus Commencement this fall. Details will be shared over time.


Registration FAQs arrow pointing down

There are no FAQs at this time.


Residential Life FAQs arrow pointing down

Q: If I reside on campus is there dining available?
A: There is no on campus dining currently available after that date until further notice. See Dining Services FAQ.


Dining Services FAQs arrow pointing down

Q: What food options will be available on campus?
A: At this time no retail food operations are available until further notice.  For those students who are living on campus or in the Crookston area who may have unmet food needs, Eagle's Essentials Pantry is still available Monday-Friday in Owen 170 and is accessible via the Student Center doors. Please contact Deb Chandler - dbrule@crk.umn.edu for any other unmet food needs. 


Athletics FAQsarrow pointing down

Q: Who do I contact if I'm an athlete?
A: For athletic eligibility questions, contact Bridget Steffes, and for all other athletic related questions contact Shawn Smith or Stephanie Helgeson.


Library arrow pointing down

Q: Is the Library available?
A: The Library building is closed until further notice. Online library services continue to be available. We recommend any student who experiences difficulty accessing what they need for projects or assignments to work with their professor to develop an alternative plan.

Q: I have materials checked out still, will I be assessed any fines?
A: Any materials that are currently checked out from any University of Minnesota library will be renewed until normal operations resume. No fines will be accrued during this time. As all libraries of the University of Minnesota have been temporarily closed and no print materials may be checked out, the Get It service has been suspended for now.

Q: Can we still do Interlibrary Loan requests?
A:  Interlibrary loan requests will be limited to items that are available electronically. Please do not hesitate to request an online article; we will try to get it for you.


Health arrow pointing down

Q: Should I notify the University if I have symptoms that resemble COVID-19 (fever, cough, shortness of breath) or have tested positive for COVID-19?
A: The University, for the sake of all students, faculty, and staff, would encourage those people experiencing symptoms, to contact their local health care facility. The local health care facility will follow the most recent guidelines set forth by the CDC. Should a person test positive for COVID-19, the Minnesota Department of Health (MDH) (or your residing state) would be notified. This would set in motion a notification of the local Public Health agency, who would then work with the MDH on conducting contact tracing - to figure out what next steps are needed regarding who you have been in contact with. Contact Stacey Grunewald, RN, with questions, updates, or concerns, 281-281-8512 or sgrunewa@umn.edu


More FAQs arrow pointing down

FAQ: About COVID-19 and current travel advisories
FAQ: General information for students, faculty and staff
FAQ: How the University is preparing and responding